topic Router settings keep changing in Broadband

Router settings keep changing

winwood300 — Sun, 03 Mar 2024 16:21:45 GMT

We are using the Mac Filtering section of the Sagemcom Fast 5364 Router. It changes about once a day from "allow" to "deny" and therefore no devices can access the WIFI. We have had the router for a few years, could this be a hardware fault?

Any advice? Thanks

Re: Router settings keep changing

KeithFrench — Sun, 03 Mar 2024 21:55:54 GMT

Have you had TalkTalk’s Wi-Fi optimisation disabled on your Sagemcom FAST5364/5464 router? When this is enabled, as it is by default, it has the power to override any Wi-Fi configuration changes that you make. Only TalkTalk can do this for you, you cannot do it yourself. If not, just request they disable this for you in your reply.

Re: Router settings keep changing

Anonymous — Mon, 04 Mar 2024 07:20:04 GMT

Good morning,

Would you like us to switch off the wifi optimisation for you?

Michelle