topic Please someone HELP! in Broadband

Please someone HELP!

ChristineAnneTrinder — Thu, 07 Mar 2024 17:05:31 GMT

I’ve had Talk Talk as my internet provider for about 10 years with no problems …but in the last few weeks although my modem stays white but my iPad and phone both tell me there’s no internet connection…..this is really annoying as it’s happening every night now……..

So every night I have to get out of bed…turn the modem off and restart it again……it’s also started to happen occasionally during the day…..

Can anyone suggest what’s going wrong?

Re: Please someone HELP!

Chris-TalkTalk — Fri, 08 Mar 2024 06:25:40 GMT

Hi Christine,

Can you please update your community profile to include your:

Name
Telephone number
Alternative contact number

We'll then look into this further. Please do not post this information on this thread. Once you've updated your profile please post in your topic to confirm it's updated.

Thanks

Chris

Re: Please someone HELP!

Anonymous — Mon, 11 Mar 2024 13:12:28 GMT

Hi Christine,

Do you still need assistance with this?

Thanks

Michelle