topic Re: Please turn off my router Wifi optimisation in Broadband

Please turn off my router Wifi optimisation

Eve_north — Sun, 10 Mar 2024 18:25:39 GMT

My wifi channels keeps changing every other day overlapping with my neighbours wifi channel however many times I change it.

I already updated my profile with my landline number and account number.

Debbie-TalkTalk — Mon, 11 Mar 2024 07:17:32 GMT

Hi Eve_north

Apologies for this.

I've switched the WIFI optimisation off, please let us know how the connection compares.

Thanks

Debbie

Debbie-TalkTalk — Tue, 12 Mar 2024 07:55:51 GMT

Hi Eve_north

How's the connection been since the WIFI optimisation was switched off?

Eve_north — Tue, 12 Mar 2024 20:38:59 GMT

It has been fixed my wifi has been stable and the channels haven't changed, thank you

Anonymous — Wed, 13 Mar 2024 06:16:56 GMT

Morning,

I'm glad to hear this and please let us know if you need any further assistance 🙂

Thanks

Michelle