topic No signal in router (flashing orange) in Broadband

No signal in router (flashing orange)

Brajesh-TT — Wed, 13 Mar 2024 06:27:34 GMT

No signal since 9 PM last night. Is this just me or Watford area outrage?

Re: No signal in router (flashing orange)

Anonymous — Wed, 13 Mar 2024 06:48:35 GMT

Good morning,

Can you please update your community profile to include your:

TalkTalk Telephone number

We'll then look into this further. Please do not post this information on this thread. Once you've updated your profile please post in your topic to confirm it's updated.

Thanks

Michelle

Re: No signal in router (flashing orange)

Brajesh-TT — Wed, 13 Mar 2024 06:54:07 GMT

Thanks Michelle. Updated profile with details.

Re: No signal in router (flashing orange)

Anonymous — Wed, 13 Mar 2024 07:00:36 GMT

Hello again,

Thank you. I can see that there was planned engineering work happening so I've asked the team to confirm if this has been fully completed or could be related to your fault and I will post back as soon as I receive an update on this.

Thanks

Michelle

Re: No signal in router (flashing orange)

Anonymous — Wed, 13 Mar 2024 10:04:13 GMT

Morning,

Sorry for the delay. The team advised that this was resolved at just before 8am. The line is now also showing in sync. Is your connection now working ok for you?

Thanks

Michelle

Re: No signal in router (flashing orange)

Brajesh-TT — Wed, 13 Mar 2024 21:33:07 GMT

Sorry missed to update. Started working in the morning. Thank you for the support Mitchell.

Re: No signal in router (flashing orange)

Anonymous — Thu, 14 Mar 2024 06:29:22 GMT

Good morning,

No problem 🙂 Please let us know if there is anything else that we can help with.

Michelle

Re: No signal in router (flashing orange)

Brajesh-TT — Thu, 14 Mar 2024 18:43:35 GMT

Nothing else. Thank you.

Re: No signal in router (flashing orange)

Anonymous — Fri, 15 Mar 2024 06:19:34 GMT

Thank you 🙂

Michelle