topic Order Router in Broadband

Order Router

paulb67 — Wed, 13 Mar 2024 19:10:45 GMT

i have a SageCom router - 5364?

It has served me well for many years but it is starting to fail.

How can I get a replacment from TalkTalk ?

I am ok about paying for a new one (the same would be fine) but I cannot fins anywhere to order one from other than second hand ones on ebay.

Can someone plaese tell me how I can buy a new TalkTalk hub ?

Thanks.

Debbie-TalkTalk — Thu, 14 Mar 2024 06:58:22 GMT

Hi paulb67

I can send you a replacement router, there will be no charge for this.

Please can you add your name and TalkTalk landline number to your Community Profile, I can then send the router.

Thanks

Debbie

Debbie-TalkTalk — Fri, 15 Mar 2024 07:16:27 GMT

Hi paulb67

Thanks for updating your Community Profile.

The replacement router is on its way, please allow 24-48hrs for this to arrive.

Let us know how the connection compares with this router.

Debbie

Debbie-TalkTalk — Mon, 18 Mar 2024 08:15:55 GMT

Hi paulb67

Have you received the router?