topic Router Issues in Broadband

Router Issues

mike2701 — Sun, 17 Mar 2024 17:07:52 GMT

I have issues with my Router dropping out and not connecting to my equipment and constantly have to re- start the router to get connection.

Speed test carried out, incoming speed to router is 68MBPS , speed out of router to equipment 37 mbps down load 17MBPS upload which is rubish. Have tried every thing but constantly need to restart router to connect my ipad and wifes tablet complete completely fed up with the very poor connection.

What is the answer for this, is the router faulty and in need of replacement. !!!

Also, trying to talk to talk talk is a waste of time and cant even find a number or chat line.

Re: Router Issues

Divsec — Sun, 17 Mar 2024 20:01:20 GMT

Hi @mike2701 your post has been escalated and you should hear tomorrow in the meantime please add your landline phone number to your community profile so that your account can be identified by the team here.

Re: Router Issues

Debbie-TalkTalk — Mon, 18 Mar 2024 06:51:12 GMT

Hi mike2701

I'm really sorry to hear this.

Please can you add your name and TalkTalk landline number to your Community Profile, we can then take a look at this for you.

Thanks

Debbie

Re: Router Issues

Debbie-TalkTalk — Tue, 19 Mar 2024 08:01:48 GMT

Hi mike2701

Do you still need help with this?

Please can you add your name and TalkTalk landline number to your Community Profile, we can then take a look at this for you.

Thanks

Debbie