topic Re: Return equipment in Broadband

Return equipment

fotstoik — Sun, 24 Mar 2024 14:59:16 GMT

I have now left Talk Talk and still waiting on instructions and pre-paid label on how to return my old modem. It's been almost a month.. How can I get an update? Phone line hasn't been helpful. I do not want to be charged because Talk Talk has been useless..

Re: Return equipment

Gliwmaeden2 — Sun, 24 Mar 2024 16:15:09 GMT

Staff will send you a returns bag, @fotstoik. They are back on here from Monday.

Keep a certificate of posting to keep track of its return.

Re: Return equipment

Arne-TalkTalk — Mon, 25 Mar 2024 13:17:59 GMT

Hi fotstoik

I have requested a returns bag to be sent to you ASAP.

Regards.