topic My contract is finished, can provide a return bag for my router? Cheers in Broadband

My contract is finished, can provide a return bag for my router? Cheers

kanifnee — Tue, 26 Mar 2024 20:55:50 GMT

My contract is finished, can provide a return bag for my router? Cheers

Re: My contract is finished, can provide a return bag for my router? Cheers

Gliwmaeden2 — Tue, 26 Mar 2024 21:38:58 GMT

Have you told Talktalk that you are leaving, @kanifnee?

If not, only the minimum term has ended, and they will keep billing you out of contract until you notify them. They will need 30 days' notice.

Cancellation cannot be done through the forum, and it's better to phone directly on 03451 720088 rather than using Chat, as they still then have to call you back. Open 9am till 7pm on weekdays and till 6pm on Saturday.

If it's cancelled, forum staff can certainly send you a returns bag.

Keep a certificate of posting.

Re: My contract is finished, can provide a return bag for my router? Cheers

Arne-TalkTalk — Wed, 27 Mar 2024 09:05:47 GMT

Hi kanifnee

I have requested a returns bag to be sent to you ASAP.

Regards.