VPN Connexction Issue

SLK742 — Tue, 02 Apr 2024 12:11:11 GMT

Hi!

My partner works from home and today our internet connection will not let him access his works VPN. Our phones all work on the WiFi and his work laptop does too. However, when he tries to access his VPN he loads up and then completely shuts down a few seconds after and the internet goes off.

I just wondered if anyone could help as it is month end for him so lots of work to do today but the internet isn’t working for him.

I have been into the online chat and they have moved us onto a stable IP address but this still hadn’t worked.

thank you.

Re: VPN Connexction Issue

Chris-TalkTalk — Tue, 02 Apr 2024 12:38:06 GMT

Hi SLK742,

Welcome to the Community. Can you please update your community profile to include your:

Name
Telephone number
Alternative contact number

We'll then look into this further. Please do not post this information on this thread. Once you've updated your profile please post in your topic to confirm it's updated.

Thanks

Chris

topic VPN Connexction Issue in Broadband

VPN Connexction Issue

Re: VPN Connexction Issue