topic Re: Unable to access admin interface of router. in Broadband https://community.talktalk.co.uk/t5/Broadband/Unable-to-access-admin-interface-of-router/m-p/3033250#M864456 <P>Thank you Chris, new router arrived and all is working.</P> Fri, 05 Apr 2024 13:28:20 GMT a60man 2024-04-05T13:28:20Z Unable to access admin interface of router. https://community.talktalk.co.uk/t5/Broadband/Unable-to-access-admin-interface-of-router/m-p/3032832#M864354 <P>Hi there</P><P>I am unable to access the admin interface of my router using the default Router Username and Router Password printed on the back of the router. The username and password have not been changed since I received the router some years ago.</P> Wed, 03 Apr 2024 11:14:28 GMT https://community.talktalk.co.uk/t5/Broadband/Unable-to-access-admin-interface-of-router/m-p/3032832#M864354 a60man 2024-04-03T11:14:28Z Re: Unable to access admin interface of router. https://community.talktalk.co.uk/t5/Broadband/Unable-to-access-admin-interface-of-router/m-p/3032834#M864355 <P>Hi a60man,</P> <P>&nbsp;</P> <P>Could you &nbsp;try resetting the router to factory default settings and then try accessing the router UI again. Please let us know how you get on - <A href="https://community.talktalk.co.uk/t5/Articles/Restore-your-router-to-factory-settings/ta-p/2205355" target="_blank">Restore your router to factory settings - TalkTalk Help &amp; Support</A></P> <P>&nbsp;</P> <P>Chris</P> Wed, 03 Apr 2024 11:19:14 GMT https://community.talktalk.co.uk/t5/Broadband/Unable-to-access-admin-interface-of-router/m-p/3032834#M864355 Chris-TalkTalk 2024-04-03T11:19:14Z Re: Unable to access admin interface of router. https://community.talktalk.co.uk/t5/Broadband/Unable-to-access-admin-interface-of-router/m-p/3032838#M864356 <P>Hi Chris, thanks for the reply, I will try resetting.</P> Wed, 03 Apr 2024 11:23:34 GMT https://community.talktalk.co.uk/t5/Broadband/Unable-to-access-admin-interface-of-router/m-p/3032838#M864356 a60man 2024-04-03T11:23:34Z Re: Unable to access admin interface of router. https://community.talktalk.co.uk/t5/Broadband/Unable-to-access-admin-interface-of-router/m-p/3032844#M864357 <P>OK thanks <span class="lia-unicode-emoji" title=":slightly_smiling_face:">🙂</span></P> Wed, 03 Apr 2024 11:34:01 GMT https://community.talktalk.co.uk/t5/Broadband/Unable-to-access-admin-interface-of-router/m-p/3032844#M864357 Chris-TalkTalk 2024-04-03T11:34:01Z Re: Unable to access admin interface of router. https://community.talktalk.co.uk/t5/Broadband/Unable-to-access-admin-interface-of-router/m-p/3032845#M864358 <P>Router reset and still access denied</P> Wed, 03 Apr 2024 11:34:13 GMT https://community.talktalk.co.uk/t5/Broadband/Unable-to-access-admin-interface-of-router/m-p/3032845#M864358 a60man 2024-04-03T11:34:13Z Re: Unable to access admin interface of router. https://community.talktalk.co.uk/t5/Broadband/Unable-to-access-admin-interface-of-router/m-p/3032847#M864359 <P>OK thanks. Could you try clearing your internet browser cache and then try again<BR /><BR />Chris</P> Wed, 03 Apr 2024 11:38:37 GMT https://community.talktalk.co.uk/t5/Broadband/Unable-to-access-admin-interface-of-router/m-p/3032847#M864359 Chris-TalkTalk 2024-04-03T11:38:37Z Re: Unable to access admin interface of router. https://community.talktalk.co.uk/t5/Broadband/Unable-to-access-admin-interface-of-router/m-p/3032854#M864361 <P>I just tried clearing cache and that did not work.</P> Wed, 03 Apr 2024 11:50:49 GMT https://community.talktalk.co.uk/t5/Broadband/Unable-to-access-admin-interface-of-router/m-p/3032854#M864361 a60man 2024-04-03T11:50:49Z Re: Unable to access admin interface of router. https://community.talktalk.co.uk/t5/Broadband/Unable-to-access-admin-interface-of-router/m-p/3032874#M864368 <P>Ok thanks. It's possible that there's a fault with the router, would you like me to send a replacement?<BR /><BR />Chris</P> Wed, 03 Apr 2024 12:37:12 GMT https://community.talktalk.co.uk/t5/Broadband/Unable-to-access-admin-interface-of-router/m-p/3032874#M864368 Chris-TalkTalk 2024-04-03T12:37:12Z Re: Unable to access admin interface of router. https://community.talktalk.co.uk/t5/Broadband/Unable-to-access-admin-interface-of-router/m-p/3032878#M864370 <P>Hi Chris</P><P>Yes that would seem to be a good solution, thanks for your help.</P> Wed, 03 Apr 2024 12:44:24 GMT https://community.talktalk.co.uk/t5/Broadband/Unable-to-access-admin-interface-of-router/m-p/3032878#M864370 a60man 2024-04-03T12:44:24Z Re: Unable to access admin interface of router. https://community.talktalk.co.uk/t5/Broadband/Unable-to-access-admin-interface-of-router/m-p/3032882#M864371 <P>OK, I've ordered the router, it should be with you within a couple of working days<BR /><BR />Chris</P> Wed, 03 Apr 2024 12:51:40 GMT https://community.talktalk.co.uk/t5/Broadband/Unable-to-access-admin-interface-of-router/m-p/3032882#M864371 Chris-TalkTalk 2024-04-03T12:51:40Z Re: Unable to access admin interface of router. https://community.talktalk.co.uk/t5/Broadband/Unable-to-access-admin-interface-of-router/m-p/3033250#M864456 <P>Thank you Chris, new router arrived and all is working.</P> Fri, 05 Apr 2024 13:28:20 GMT https://community.talktalk.co.uk/t5/Broadband/Unable-to-access-admin-interface-of-router/m-p/3033250#M864456 a60man 2024-04-05T13:28:20Z Re: Unable to access admin interface of router. https://community.talktalk.co.uk/t5/Broadband/Unable-to-access-admin-interface-of-router/m-p/3033252#M864457 <P>That's great a60man, thanks for letting me know&nbsp;</P> <P><BR />Have a great weekend <span class="lia-unicode-emoji" title=":slightly_smiling_face:">🙂</span><BR /><BR />Chris</P> Fri, 05 Apr 2024 13:29:45 GMT https://community.talktalk.co.uk/t5/Broadband/Unable-to-access-admin-interface-of-router/m-p/3033252#M864457 Chris-TalkTalk 2024-04-05T13:29:45Z