https://community.talktalk.co.uk/t5/Broadband/Router-disconnects-from-the-internet/m-p/3033844#M864552 <P>I've had a stable internet connection for the past year.&nbsp; For the past few days the router (Fast 5364) is disconnecting from the ISP and frequenty reconnecting, I can see this in the router dashboard advance settings.</P><P>&nbsp;</P><P>The WIFI connection remains stable.&nbsp; I have factory reset the router and reconneted the telephone cable and the issue persists.&nbsp; The TalkTalk online line test reports an anonomly and has asked me to contact an agent.&nbsp; Can you please assist?</P> Mon, 08 Apr 2024 23:31:13 GMT zorro7 2024-04-08T23:31:13Z https://community.talktalk.co.uk/t5/Broadband/Router-disconnects-from-the-internet/m-p/3033844#M864552 <P>I've had a stable internet connection for the past year.&nbsp; For the past few days the router (Fast 5364) is disconnecting from the ISP and frequenty reconnecting, I can see this in the router dashboard advance settings.</P><P>&nbsp;</P><P>The WIFI connection remains stable.&nbsp; I have factory reset the router and reconneted the telephone cable and the issue persists.&nbsp; The TalkTalk online line test reports an anonomly and has asked me to contact an agent.&nbsp; Can you please assist?</P> Mon, 08 Apr 2024 23:31:13 GMT https://community.talktalk.co.uk/t5/Broadband/Router-disconnects-from-the-internet/m-p/3033844#M864552 zorro7 2024-04-08T23:31:13Z https://community.talktalk.co.uk/t5/Broadband/Router-disconnects-from-the-internet/m-p/3033855#M864554 <P>Hi</P> <P>&nbsp;</P> <P>I'll gat a new router out to you and see if this helps.</P> <P>&nbsp;</P> <P><SPAN style="color:#000000;">Thanks &nbsp;</SPAN></P> <P><SPAN style="color:#000000;">Karl.&nbsp;</SPAN></P> Tue, 09 Apr 2024 05:40:52 GMT https://community.talktalk.co.uk/t5/Broadband/Router-disconnects-from-the-internet/m-p/3033855#M864554 Karl-TalkTalk 2024-04-09T05:40:52Z