https://community.talktalk.co.uk/t5/Broadband/copper-and-fibre-lines/m-p/3034066#M864586 <P>Hi</P><P>&nbsp;</P><P>I have been having problems with my internet speed (although download speed is very good) and tried to access my account, but some of the services were unavailable. I have been informed that this is due to me having 2 lines, one line copper and one line fibre. Im totally confused as i thought that when my fibre (freedom fibre) was installed the copper line would have been disabled. Very disappointed of late with TalkTalk.&nbsp;</P> Tue, 09 Apr 2024 15:23:05 GMT Libslad 2024-04-09T15:23:05Z https://community.talktalk.co.uk/t5/Broadband/copper-and-fibre-lines/m-p/3034066#M864586 <P>Hi</P><P>&nbsp;</P><P>I have been having problems with my internet speed (although download speed is very good) and tried to access my account, but some of the services were unavailable. I have been informed that this is due to me having 2 lines, one line copper and one line fibre. Im totally confused as i thought that when my fibre (freedom fibre) was installed the copper line would have been disabled. Very disappointed of late with TalkTalk.&nbsp;</P> Tue, 09 Apr 2024 15:23:05 GMT https://community.talktalk.co.uk/t5/Broadband/copper-and-fibre-lines/m-p/3034066#M864586 Libslad 2024-04-09T15:23:05Z https://community.talktalk.co.uk/t5/Broadband/copper-and-fibre-lines/m-p/3034458#M864636 <P>Hi <SPAN style="background-color:rgb(255,255,255);color:rgb(46,46,46);font-size:13px;"><STRONG>Libslad</STRONG></SPAN></P> <P>&nbsp;</P> <P>When you upgraded to Full Fibre did you request to keep your phone number? &nbsp;</P> <P>&nbsp;</P> <P>If you did then the copper line is left active so you can use your phone.&nbsp;</P> <P>&nbsp;</P> <P>&nbsp;</P> Thu, 11 Apr 2024 08:49:05 GMT https://community.talktalk.co.uk/t5/Broadband/copper-and-fibre-lines/m-p/3034458#M864636 Arne-TalkTalk 2024-04-11T08:49:05Z