topic Re: No internet connection in Broadband

No internet connection

Ewaswiatczak — Sat, 20 Apr 2024 18:58:16 GMT

I have no internet Connection at all no devices can Connect to the WiFi.

I have tried to reset it and it still is not working the light is flashing Amber and isnt changing.

Re: No internet connection

Gliwmaeden2 — Sat, 20 Apr 2024 19:05:28 GMT

There are no staff on here before Monday, @Ewaswiatczak .

Phone support and Chat are both closed now.

Chat should be open on Sunday, phone support not till Monday.

See at the bottom of this link, if you have mobile access, for details of opening hours:

https://community.talktalk.co.uk/t5/Articles/How-to-contact-TalkTalk-Broadband/ta-p/2230529

Ensure that you have completed your Personal Information details for staff to follow up from Monday. Go via your avatar; settings; drop down menu; Personal Information.....SAVE CHANGES. Staff need this information to identify your account.

Re: No internet connection

Anonymous — Mon, 22 Apr 2024 06:51:50 GMT

Morning,

Can you please update your community profile to include your:

Name
Telephone number
Alternative contact number

We'll then look into this further. Please do not post this information on this thread. Once you've updated your profile please post in your topic to confirm it's updated.

Thanks

Michelle