topic Re: Taltalk Powerline Adapters PT200AV in Broadband

Taltalk Powerline Adapters PT200AV

chappers — Wed, 17 Apr 2024 12:47:48 GMT

I am currently using Huawei Powerline Adapters PT200AV supplied by Talktalk for my Taltalk TV Box,

I have recently lost internet connection to the box and the receiver has lost all lights and appears to be dead.

I have tried all recommended troubleshooting steps trying to re-pair , including reset without success and one adapter still has no lights.

Can a replacement set be sent out?

Kind regards

Colin

Karl-TalkTalk — Wed, 17 Apr 2024 13:01:24 GMT

Hi Colin

A replacement set of adapters are on the way.

Regards,

Karl.

chappers — Fri, 19 Apr 2024 16:24:22 GMT

Hi Karl,

Thank you so much for your prompt response, my Youview Box now up and running again.

You are a star and a credit to the company, good customer service will always retain existing customers.

Kind regards

Colin

Karl-TalkTalk — Mon, 22 Apr 2024 07:04:59 GMT

Hi Colin,

So glad I was able to help.

Regards,

Karl.