topic Re: No Blue Light on my DG8041 Router in Broadband

No Blue Light on my DG8041 Router

CraigHindle — Sun, 28 Apr 2024 17:03:25 GMT

Mt Router has started having no blue light on the front, even though it does have internet but can be weak at times. If i reboot the yellow light flashes, goes off but no blue light.

Range seems a bit weaker as well it is an old router but hs worked well whilst i have had it

Re: No Blue Light on my DG8041 Router

ferguson — Sun, 28 Apr 2024 17:07:59 GMT

Have you tried a pinhole reset? Subject to that, if you would like the support team to look into this for you make sure that your personal details including TalkTalk phone number and/or account number are complete on your community profile (click here) so that they can link your forum identity with your account and then wait for them to respond.

Re: No Blue Light on my DG8041 Router

Debbie-TalkTalk — Mon, 29 Apr 2024 06:17:40 GMT

Hi CraigHindle

I've ordered a replacement router, please allow 24-48hrs for this to arrive.

Let us know how the connection compares with this router.

Thanks

Debbie

Re: No Blue Light on my DG8041 Router

Debbie-TalkTalk — Fri, 03 May 2024 08:42:02 GMT

Hi @CraigHindle

Have you received the router?