topic Re: Getting dropouts with fibre broadband in Broadband

Getting dropouts with fibre broadband

Vader2004 — Sat, 04 May 2024 19:57:29 GMT

We've got fibre broadband and lately we've been getting drops in the connection, it's been happening for a while now, there was works going on putting in new cables around the corner, but is now complete, when line tests are run it's showing no errors, but the line speed has dropped below 110mb gets as low as 40mb, could some look at itnfor is?

Re: Getting dropouts with fibre broadband

Chris-TalkTalk — Tue, 07 May 2024 08:10:39 GMT

Hi Vader2004,

Could you check the telephone number in your community profile and confirm that it's your current TalkTalk home telephone number

Thanks

Chris

Re: Getting dropouts with fibre broadband

Vader2004 — Tue, 07 May 2024 09:11:11 GMT

Hi Chris

Sorry I've updated my profile there now

Thanks

Dave

Re: Getting dropouts with fibre broadband

Chris-TalkTalk — Tue, 07 May 2024 09:43:19 GMT

Thanks Dave, I can see that Debbie has replied to your other thread now

Chris