topic Re: Unable to forward port 80 and 443 in Broadband

Unable to forward port 80 and 443

thew22 — Tue, 07 May 2024 14:09:18 GMT

I am having the same issue as reported here, whereby my Huawei DG8041W router will not allow port forwarding over the default ports for HTTP and HTTPS.

I am trying to forward the port(s) so I can use my domain name for personal hosting, however I get the error message "The configured port conflicts with the internal service port."

I can set it to another port and access the page fine over http, but then I can't use my domain.

Can you please help? Is this issue possible to fix with a firmware update, or would I be able to swap my router for another that doesn't have this problem?

Kind regards,

Mat

Re: Unable to forward port 80 and 443

Chris-TalkTalk — Tue, 07 May 2024 14:28:52 GMT

Hi Mat,

Could you please add either your TalkTalk home telephone number or account number to your community profile and we'll take a look at this for you

Chris

Re: Unable to forward port 80 and 443

thew22 — Tue, 07 May 2024 15:43:19 GMT

Thanks, I have added my account number

Re: Unable to forward port 80 and 443

Debbie-TalkTalk — Wed, 08 May 2024 06:03:11 GMT

Hi thew22

I've ordered a replacement router, please allow 24-48hrs for this to arrive.

Please let us know how you get on.

Thanks

Debbie

Re: Unable to forward port 80 and 443

thew22 — Wed, 08 May 2024 07:44:26 GMT

Thanks very much, I will update this ticket if it fixes the issue.

Re: Unable to forward port 80 and 443

Debbie-TalkTalk — Wed, 08 May 2024 07:48:49 GMT

Hi thew22

Thank you 🙂

Debbie

Re: Unable to forward port 80 and 443

Debbie-TalkTalk — Fri, 10 May 2024 08:30:09 GMT

Hi thew22

Have you received a notification for the router delivery?

Re: Unable to forward port 80 and 443

thew22 — Fri, 10 May 2024 09:15:12 GMT

Hi, Yes thanks I got an email this morning

Re: Unable to forward port 80 and 443

Debbie-TalkTalk — Fri, 10 May 2024 09:18:56 GMT

Hi thew22

Oh great, thank you 🙂

Re: Unable to forward port 80 and 443

Debbie-TalkTalk — Mon, 13 May 2024 11:53:33 GMT

Hi thew22

Have you received the router?

Re: Unable to forward port 80 and 443

thew22 — Mon, 13 May 2024 11:58:58 GMT

Hi, yes I did.

It seems to have done the trick, thanks!

Re: Unable to forward port 80 and 443

Debbie-TalkTalk — Mon, 13 May 2024 12:01:50 GMT

Hi thew22

That's great, I'm so glad to hear this 🙂

I have sent you a Private Message with a link to a short survey for the Community.

Thanks

Debbie