topic Re: No Service in Broadband

No Service

Service-Victim — Sun, 12 May 2024 10:38:50 GMT

No internet service and no telephone line operating. Unable to call customer service as Sunday, and there is no online chat, despite TAlkTalk claiming Online Chat available on Sunday. Totally helpless not knowing what to do.

Kindly help, anyone.

Regards

Re: No Service

Gliwmaeden2 — Sun, 12 May 2024 11:54:55 GMT

There is live Chat.

Try another browser / disable ad blockers / allow pop ups, @Service-Victim.

Answer the initial bot questions and you will be put through to a real person.

Staff are not back on here before Monday.

Re: No Service

Chris-TalkTalk — Mon, 13 May 2024 06:26:33 GMT

Hi,

If you still need assistance can you please update your community profile to include your:

Name
Telephone number
Alternative contact number

We'll then look into this further. Please do not post this information on this thread. Once you've updated your profile please post in your topic to confirm it's updated.

Thanks

Chris