topic Re: New Router After 4-5 years in Broadband

New Router After 4-5 years

hanastewartsmith — Sat, 18 May 2024 15:33:21 GMT

Hi it's been 4-5 years since I got my account with TalkTalk and my router is no longer functioning properly Can we get a replacement?

Best regards,

Hana

Gliwmaeden2 — Sat, 18 May 2024 15:42:31 GMT

Make sure you have completed your community forum profile details with your Talktalk phone number or account number, @hanastewartsmith.

Go via your avatar/name; settings; drop down menu..... Personal Information. SAVE CHANGES.

Staff will reply after the weekend.

Debbie-TalkTalk — Mon, 20 May 2024 06:30:29 GMT

Hi Hana

Sorry for the delay.

I've ordered you a replacement router, please allow 24-48hrs for this to arrive.

Let us know how the connection compares with this router.

Thanks

Debbie

Anonymous — Wed, 22 May 2024 09:58:48 GMT

Hi Hana,

How are you getting on?

Thanks

Michelle