topic Re: New Router Needed in Broadband

New Router Needed

ThereseSeward — Mon, 20 May 2024 11:48:35 GMT

my TALKTALK0C3E2E router has stopped working. Over the past few days it has faulted and a reboot has fixed the problem. This happened about 3 times. Now it doesn't work at all. It's completely dead.

Would it be possible for you to send me a new one?

Thanks.

Therese

Re: New Router Needed

Debbie-TalkTalk — Mon, 20 May 2024 11:54:45 GMT

Hi @ThereseSeward

I'm really sorry to hear this.

I've ordered you a new router, please allow 24-48hrs for this to arrive.

Please let us know how you get on.

Thanks

Debbie

Re: New Router Needed

ThereseSeward — Mon, 20 May 2024 11:55:47 GMT

Thanks for the speedy reply Debbie. Much appreciated!

Re: New Router Needed

Debbie-TalkTalk — Mon, 20 May 2024 12:04:43 GMT

Hi ThereseSeward

You're welcome 🙂

Debbie

Re: New Router Needed

Anonymous — Wed, 22 May 2024 09:55:21 GMT

Hello,

Just checking back in to see if this has arrived?

Michelle 🙂