topic Re: Returning equipment in Broadband

Returning equipment

Rachel85 — Fri, 17 May 2024 08:07:01 GMT

I cancelled Talktalk in February but haven't received a bag yet to send the equipment back. Can anyone tell me how to go about getting one please? I want it all out of my house but daren't throw it in case I get charged.

Re: Returning equipment

Arne-TalkTalk — Fri, 17 May 2024 10:13:22 GMT

Hi Rachel85

I will request a returns bag to be sent to you ASAP.

Regards

Re: Returning equipment

Rachel85 — Fri, 17 May 2024 10:56:50 GMT

Thank you so much!

Re: Returning equipment

Anonymous — Wed, 22 May 2024 07:30:29 GMT

Hi Rachel,

Just checking back in to see if this has arrived?

Thanks

Michelle

Re: Returning equipment

Rachel85 — Wed, 22 May 2024 07:33:46 GMT

No, nothing has arrived.

Re: Returning equipment

Debbie-TalkTalk — Wed, 22 May 2024 08:01:58 GMT

Hi Rachel85

The returns bag has been sent. If you don't receive this by Friday afternoon then please post back here and let us know.

Thanks

Re: Returning equipment

Rachel85 — Fri, 24 May 2024 13:30:48 GMT

Hi. I still haven't received this.