topic Re: Struck by lightning in Broadband

Struck by lightning

S7eveWard — Fri, 17 May 2024 11:03:52 GMT

My house was struck by lightning and killed the router.

I have been able to get back on line with an old router, but it is not very good (poor wi fi range). I cannot log a fault as it is working and I cannot get past the Bot in on line chat.

How can I get a new router.?

Thanks

Re: Struck by lightning

Karl-TalkTalk — Fri, 17 May 2024 11:08:39 GMT

I've ordered a replacement router for you.

Thanks

Karl.

Re: Struck by lightning

Anonymous — Wed, 22 May 2024 11:12:21 GMT

Hello,

Just checking in to see if the router arrived and if everything is now working ok?

Thanks

Michelle