topic Re: Internet Not Working in Broadband

Internet Not Working

SandyB77 — Sun, 26 May 2024 09:29:49 GMT

I reported a problem on Friday with our router. I was informed that a new one will be getting sent but we have not had any emails with tracking details etc. It is now showing on my account that the problem I reported has been fixed but it has not been as the router is still broken.

Re: Internet Not Working

Divsec — Sun, 26 May 2024 09:42:21 GMT

@SandyB77 given the bank holiday it might well be Tuesday at best before you hear anything formal from Tt.

Re: Internet Not Working

Debbie-TalkTalk — Tue, 28 May 2024 06:49:29 GMT

Hi SandyB77

Please can you add your name and TalkTalk landline number to your Community Profile, I can then take a look at this for you.

Thanks

Debbie

Re: Internet Not Working

Debbie-TalkTalk — Tue, 28 May 2024 07:48:26 GMT

Hi @SandyB77

Do you still need help with this?

Please can you add your name and TalkTalk landline number to your Community Profile, I can then take a look at this for you.

Thanks

Debbie