topic Re: Loss of broadband in Broadband

Loss of broadband

Slater881 — Sun, 02 Jun 2024 08:38:13 GMT

Good morning..I was wondering if anyone had a similar issue with there Broadband. I lost service around a week ago an engineer came out and couldn’t fix the issue.it then came back on about a week later by its self.an engineer then came when we where on holiday and we now again have lost service.

Re: Loss of broadband

Gliwmaeden2 — Sun, 02 Jun 2024 10:18:58 GMT

You'll need to complete your community forum profile details for Talktalk staff to identify your account, @Slater881 .

Go via your avatar, settings and complete information. SAVE CHANGES.

Staff will respond during the week.

Re: Loss of broadband

Debbie-TalkTalk — Mon, 03 Jun 2024 06:28:12 GMT

Hi Slater881

I'm sorry to hear this.

Please can you add your name and TalkTalk landline number to your Community Profile, we can then take a look at this for you.

Thanks

Debbie

Re: Loss of broadband

Debbie-TalkTalk — Tue, 04 Jun 2024 08:11:35 GMT

Hi Slater881

Do you still need help with this?

Please can you add your name and TalkTalk landline number to your Community Profile, we can then take a look at this for you.

Thanks