topic Re: Deals are not visible on my new address in Broadband

Deals are not visible on my new address

ImTheReal — Mon, 03 Jun 2024 17:59:01 GMT

Hi,

I'm moving home in the following days and I tirelessly tried to move my current broadband. Sadly all effort ended with no result. I was only able to speak with someone on chat on Thur or Fri then no luck so far.

Chat stuck with pending on my message and nothing happens

When I try Moving home service I search my address that shows up but no deals pop up.

Can I even move my current broadband? I don't want doxing myself so what's the best way to deal with this?

Re: Deals are not visible on my new address

Gliwmaeden2 — Mon, 03 Jun 2024 20:16:39 GMT

Ask for the Home Move team on the phone, 03451 720088, 9am - 7pm, @ImTheReal.

Re: Deals are not visible on my new address

Arne-TalkTalk — Tue, 04 Jun 2024 08:55:36 GMT

Hi ImTheReal

We would prefer at least 10 days notice to transfer a service, Call us on the number given

Thank you.