topic I CAN'T ACCESS MY WORK VPN (ZSCALER) USING TALK TALK BROADBAND in Broadband

I CAN'T ACCESS MY WORK VPN (ZSCALER) USING TALK TALK BROADBAND

20060638 — Tue, 04 Jun 2024 11:27:48 GMT

I am experiencing connection issue when connecting to my work vpn(zscaler). Can you please help me to resolve this?

Please let me know if you need more information.

Anonymous — Tue, 04 Jun 2024 11:39:34 GMT

Good afternoon,

Can I just confirm which router you're currently using please? (make and model)

Thanks

Michelle

20060638 — Tue, 04 Jun 2024 13:52:52 GMT

Thanks for your response.

My router is D-Link-DSL-3782

Karl-TalkTalk — Tue, 04 Jun 2024 14:18:06 GMT

That router is quite old now, so lets get that replaced and see if this helps. A new Hub is on the way.

Thanks

Karl.

Anonymous — Fri, 07 Jun 2024 08:19:50 GMT

Good morning,

How are you getting on? Has the replacement router arrived?

Thanks

Michelle

20060638 — Fri, 07 Jun 2024 13:03:09 GMT

Hi,

Yes, today I got new router and I am able to connect to my work VPN (zscaler) successfully. I am now able to continue working from home.

Thanks for quick turn around. Really appreciate!

Debbie-TalkTalk — Fri, 07 Jun 2024 13:07:14 GMT

I'm so glad to hear this, thanks for letting us know 🙂

I'm just sending you a Private Message with a link to a short survey for the Community.

Thanks again.

Debbie