topic My Broadband is down - central London in Broadband

My Broadband is down - central London

Myra_hindenberg77 — Wed, 05 Jun 2024 12:10:23 GMT

I did a test and there's an issue outside of my building so I don't know how long it will take to get fixed. Anyone else in Zone 1 North London having issues too?

Re: My Broadband is down - central London

Chris-TalkTalk — Wed, 05 Jun 2024 12:15:46 GMT

Hi Myra_hindenberg77,

Can you please update your community profile to include your:

Name
Telephone number
Alternative contact number

We'll then look into this further. Please do not post this information on this thread. Once you've updated your profile please post in your topic to confirm it's updated.

Thanks

Chris

Re: My Broadband is down - central London

Debbie-TalkTalk — Thu, 06 Jun 2024 07:22:58 GMT

Hi Myra_hindenberg77

Thank you. I can see that this fault has been assigned to an Openreach line engineer this morning.

We should hopefully have more updates later this afternoon.

Debbie

Re: My Broadband is down - central London

Debbie-TalkTalk — Thu, 06 Jun 2024 13:42:18 GMT

Hi Myra_hindenberg77

Openreach have now closed the fault as resolved. Is everything working ok now?