topic Re: How to return a router in Broadband

How to return a router

PeterR7 — Tue, 04 Jun 2024 11:10:54 GMT

I've been switched from copper connection to full fibre and want to return the old router. Please send a bag.

Re: How to return a router

Chris-TalkTalk — Tue, 04 Jun 2024 11:25:03 GMT

Hi Peter,

Can you please update your community profile to include your:

Name
Telephone number
Alternative contact number

We'll then look into this further. Please do not post this information on this thread. Once you've updated your profile please post in your topic to confirm it's updated.

Thanks

Chris

Re: How to return a router

PeterR7 — Wed, 05 Jun 2024 06:59:53 GMT

Profile updated re my request for a bag to return copper line connection router

Re: How to return a router

Chris-TalkTalk — Wed, 05 Jun 2024 07:29:02 GMT

Thanks. I've ordered the returns bag, it should be with you within a couple of days

Chris

Re: How to return a router

Anonymous — Fri, 07 Jun 2024 08:18:01 GMT

Hi Peter,

Just checking back in to see if the returns bag has arrived?

Thanks

Michelle