topic Re: Haven't received a returns bag since finishing TalkTalk contract in Broadband

Haven't received a returns bag since finishing TalkTalk contract

oscillating_octopus — Sun, 09 Jun 2024 18:47:34 GMT

Good evening TalkTalk.

I would like to return my TalkTalk equipment but I have not received a returns bag in the post. I was not the account holder (they have moved out) but I can supply the address and former account holder's name.

Many thanks

Re: Haven't received a returns bag since finishing TalkTalk contract

Divsec — Mon, 10 Jun 2024 14:02:41 GMT

Hi @oscillating_octopus has the contract even been terminated?

Re: Haven't received a returns bag since finishing TalkTalk contract

oscillating_octopus — Mon, 10 Jun 2024 19:07:34 GMT

Yes the contract has been terminated over one month ago and I have switched to a new provider.

Re: Haven't received a returns bag since finishing TalkTalk contract

Arne-TalkTalk — Tue, 11 Jun 2024 10:55:18 GMT

I have asked for a bag to be sent ASAP.