topic Inquiry About Broadband Package Upgrade and 12-Month Contract in Broadband

Inquiry About Broadband Package Upgrade and 12-Month Contract

nishiki — Sat, 22 Jun 2024 17:13:23 GMT

Dear Sir/Madam,

I hope this message finds you well.

I am interested in upgrading my broadband package. Could you please let me know if there is an option for a 12-month contract? I will be staying here for only one year.

Thanks for your help

Best regards,

Juan

Re: Inquiry About Broadband Package Upgrade and 12-Month Contract

fr8ys — Sat, 22 Jun 2024 18:06:48 GMT

Hi,

You would be best phoning and speaking to the loyalty team regarding this.

Most ISPs are now moving to 24 month contracts as standard, but the loyalty team may have leeway on this.

Try phoning 0345 172 0088

Opening Hours can be found here - https://community.talktalk.co.uk/t5/Articles/How-to-contact-TalkTalk-Broadband/ta-p/2230529#

Re: Inquiry About Broadband Package Upgrade and 12-Month Contract

Arne-TalkTalk — Tue, 25 Jun 2024 08:23:59 GMT

Hi nishiki

As far as I am aware we dont have 12 month contracts anymore, minimum is 18 months max is 24.

The loyalty team may be able to help (03451720088).

Sorry

Re: Inquiry About Broadband Package Upgrade and 12-Month Contract

Gliwmaeden2 — Tue, 25 Jun 2024 13:03:44 GMT

The contract I renewed just a couple of months ago is for 12 months only.

They seem to have kept on short contracts for Fast Broadband. It may depend on the package, @nishiki?