topic Re: Intermittent internet in Broadband

Intermittent internet

Gilbeh — Wed, 26 Jun 2024 06:47:30 GMT

Morning

Since yesterday my internet has suddenly become intermittent. I’ve turned router off and on several

times but it’s not solved the problem.

Heather

Re: Intermittent internet

Anonymous — Wed, 26 Jun 2024 07:03:09 GMT

Morning Heather,

I'm sorry to hear this and I will take a look now. I've run a test on the line which hasn't detected a fault, however the connection does look unstable. Is there any noise on the voice service? Does your main socket also have a test socket please?

Thanks

Michelle

Re: Intermittent internet

Anonymous — Wed, 26 Jun 2024 07:52:35 GMT

Thank for the PM. Apologies for the confusion, the voice service is making or receiving calls on your home phone.

Michelle