https://community.talktalk.co.uk/t5/Broadband/Router/m-p/3048934#M867215 <P>Why have I still got a shell router when I’ve been migrated to talk talk 2months ago ? anyone know answer or in same situation?</P> Fri, 28 Jun 2024 14:22:10 GMT Alan999 2024-06-28T14:22:10Z https://community.talktalk.co.uk/t5/Broadband/Router/m-p/3048934#M867215 <P>Why have I still got a shell router when I’ve been migrated to talk talk 2months ago ? anyone know answer or in same situation?</P> Fri, 28 Jun 2024 14:22:10 GMT https://community.talktalk.co.uk/t5/Broadband/Router/m-p/3048934#M867215 Alan999 2024-06-28T14:22:10Z https://community.talktalk.co.uk/t5/Broadband/Router/m-p/3048958#M867217 <P>Unless your router is faulty your existing one will continue to work and does not need replacing.</P> <P>&nbsp;</P> <P>The infrastructure used by Shell was provided by TalkTalk so no upgrade is needed.</P> <P>&nbsp;</P> <P>If you have an issue with your broadband then you will be best to raise it here so staff can look into and run diagnostics.</P> <P>&nbsp;</P> <P>Commercially, it would not be viable for TalkTalk to replace all Shell routers when they are working.</P> Fri, 28 Jun 2024 16:19:30 GMT https://community.talktalk.co.uk/t5/Broadband/Router/m-p/3048958#M867217 fr8ys 2024-06-28T16:19:30Z