topic Re: No internet in Broadband

No internet

Teresa1990 — Sun, 07 Jul 2024 21:10:13 GMT

Hi, has anyone lost there internet? Mine comes on for 5mins then it goes again

Re: No internet

Gliwmaeden2 — Sun, 07 Jul 2024 21:17:51 GMT

Staff will pick this up in the morning, @Teresa1990.

Make sure that your community forum profile details are up to date for them to identify your account.

Add your Talktalk phone number or account number in Personal Information.

Go via your avatar/name; settings; drop down menu; Personal Information....SAVE CHANGES.

Re: No internet

Anonymous — Mon, 08 Jul 2024 06:08:34 GMT

Hi Teresa,

Can you please update your community profile to include your:

Name
Telephone number
Alternative contact number

We'll then look into this further. Please do not post this information on this thread. Once you've updated your profile please post in your topic to confirm it's updated.

Thanks

Michelle