topic Re: Router in Broadband

Router

Graham121 — Sun, 07 Jul 2024 15:25:38 GMT

My internet crashed yesterday and after calling you I was told a new router would be sent. However my WiFi is working now so don't send now.

ferguson — Sun, 07 Jul 2024 16:03:40 GMT

It may be too late to cancel, they are usually sent out fairly sharpish. If it does arrive there should be a returns bag enclosed.

Debbie-TalkTalk — Mon, 08 Jul 2024 06:16:27 GMT

The router order will already have been placed sorry.

You can refuse delivery when it arrives or send it back in the returns bag provided.

Has everything been working ok since your last post?

Debbie-TalkTalk — Tue, 09 Jul 2024 09:43:13 GMT

Do you need any further help with this?

Has the connection been working ok since your last post?