topic Re: Ingram Returns? in Broadband

Ingram Returns?

Sabina4 — Mon, 08 Jul 2024 10:46:29 GMT

Hi. I've recently cancelled my service, I have been told that all equipment will have to be returned which is not an issue. I've had no email or communication over this matter and today have received a blue return bag with a return label to "Ingram Returns". Can anyone confirm that this is where to send the router to? Thank you

Re: Ingram Returns?

Karl-TalkTalk — Mon, 08 Jul 2024 10:49:37 GMT

Ingram do handle returns for us, so you can use the provided returns bag.

Thanks

Karl.

Re: Ingram Returns?

halfpint — Fri, 28 Feb 2025 14:38:09 GMT

I placed my old router in the grey envelope and added the label supplied. But my local Post Office refuse to accept it as the label is apparently out of date. I was told that many others doing the same thing have the same problem. I don't want to pay the £50 penalty so please, TalkTalk, could you send me a correct label?

Re: Ingram Returns?

Arne-TalkTalk — Mon, 03 Mar 2025 12:43:56 GMT

I will order a new returns bag