Broadband Connection Drops

scapon — Mon, 08 Jul 2024 15:19:36 GMT

Hello TalkTalk Community,

Why is it impossible to TALK to anyone at TalkTalk??

TalkTalk’s own self-diagnostic tests have confirmed my belief that there is a problem on our broadband line.

i even got to the point where I was invited to book an online appointment with an Openreach engineer… except that I couldn’t because “there was a problem TT are trying hard to fix”!!

So I tried the self-diagnostic test again… and another problem!

Any suggestions as to how I get a TT identified problem resolved when the route to resolving it is itself beset by problems?

if only I could speak to an actual person perhaps…

Many Thanks!

Re: Broadband Connection Drops

Anonymous — Tue, 09 Jul 2024 06:11:00 GMT

Hello,

Can you please update your community profile to include your:

Name
Telephone number
Alternative contact number

We'll then look into this further. Please do not post this information on this thread. Once you've updated your profile please post in your topic to confirm it's updated.

Thanks

Michelle

topic Re: Broadband Connection Drops in Broadband

Broadband Connection Drops

Re: Broadband Connection Drops