topic Re: New router does t connect to internet in Broadband

New router does t connect to internet

Yellows1 — Sat, 27 Jul 2024 22:31:17 GMT

Received router. Connected as instructed and light just flashes amber!

Re: New router does t connect to internet

Gliwmaeden2 — Sat, 27 Jul 2024 23:08:30 GMT

Staff will need more background information, @Yellows1.

If the line needs checking, forum staff will need to identify your account, so please make sure that your Talktalk phone number/account number is saved in the profile area. Go via your avatar; settings etc.

They won't be able to check this for you over the weekend. Look out for their response on Monday.

Re: New router does t connect to internet

Debbie-TalkTalk — Mon, 29 Jul 2024 06:28:44 GMT

Hi @Yellows1

I'm sorry to hear this.

Please can you add your name and TalkTalk landline number to your Community Profile, we can then take a look at this for you.

Thanks

Debbie