topic My TalkTalk router in Broadband

My TalkTalk router

Mark114 — Wed, 31 Jul 2024 07:25:18 GMT

My TalkTalk router that I have ordered came and they told me to set it up so I did it using multiple easy step by step instructions , when I plugged it in I have noticed that it is not changing to the colour I want it to and it’s keeps on flashing orange and not changing colours while we are paying for this when we have no internet at all since then . I did everything I even talked with 4 different staff members about it and they tried to help but it doesn’t help at all

Re: My TalkTalk router

Debbie-TalkTalk — Wed, 31 Jul 2024 07:27:48 GMT

Hi Mark114

I'm sorry to hear this.

Please can you add your name and TalkTalk landline number to your Community Profile, we can then take a look at this for you.

Thanks

Debbie

Re: My TalkTalk router

Debbie-TalkTalk — Mon, 05 Aug 2024 07:53:41 GMT

Hi @Mark114

Do you still need help with this?