https://community.talktalk.co.uk/t5/Broadband/New-router/m-p/3054468#M868360 <P>My router is 18 years old. Our in-home connection is slow and frequently drops off. I think the router is the problem. Can I get a upgraded<SPAN>?&nbsp;</SPAN></P> Wed, 31 Jul 2024 13:47:32 GMT J0hnC 2024-07-31T13:47:32Z https://community.talktalk.co.uk/t5/Broadband/New-router/m-p/3054468#M868360 <P>My router is 18 years old. Our in-home connection is slow and frequently drops off. I think the router is the problem. Can I get a upgraded<SPAN>?&nbsp;</SPAN></P> Wed, 31 Jul 2024 13:47:32 GMT https://community.talktalk.co.uk/t5/Broadband/New-router/m-p/3054468#M868360 J0hnC 2024-07-31T13:47:32Z https://community.talktalk.co.uk/t5/Broadband/New-router/m-p/3054469#M868361 <P>The support team can certainly look into this for you. Make sure that your personal details including TalkTalk phone number and/or account number are complete on your community profile (click <A href="https://community.talktalk.co.uk/t5/user/myprofilepage/tab/personal-profile:personal-info" target="_self">here</A>) so that they can link your forum identity with your account and then wait for them to respond.</P> <P>&nbsp;</P> Wed, 31 Jul 2024 13:53:06 GMT https://community.talktalk.co.uk/t5/Broadband/New-router/m-p/3054469#M868361 ferguson 2024-07-31T13:53:06Z https://community.talktalk.co.uk/t5/Broadband/New-router/m-p/3054476#M868363 <P>Hi J0hnC,</P> <P>&nbsp;</P> <P>I've ordered a replacement router, it should be with you within a couple of working days</P> <P><BR />Chris</P> Wed, 31 Jul 2024 14:17:49 GMT https://community.talktalk.co.uk/t5/Broadband/New-router/m-p/3054476#M868363 Chris-TalkTalk 2024-07-31T14:17:49Z