topic Re: How to remotely reset router in Broadband

How to remotely reset router

Bettyga — Thu, 01 Aug 2024 20:46:08 GMT

My router’s wifi capability keeps failing requiring a full reset (pin in small hole)..if however I’m away from home, how can I reset my router remotely ?

Re: How to remotely reset router

KeithFrench — Fri, 02 Aug 2024 07:29:36 GMT

It cannot be reset remotely. Have you looked into why it needs resetting, it is probably down to WiFi interference.

Slow speed, intermittent dropouts, breaks in the signal, no signal on some or all devices or no internet access might be caused by Wi-Fi interference from other local networks, which can also lead to a permanent reduction in speed. No ISP can be responsible for your local environment, this is mainly a byproduct of the popularity of Wi-Fi.

However, other factors should be investigated first. When this happens, what are the lights showing on the front of the router? Do you have any wired connections & if so, how do they perform?

Generally speaking, the 2.4GHz band suffers a lot more from interference than the much faster 5GHz band, but the 2.4GHz one can sometimes have a better range, but this all depends on your local area.

In other words, I try to help you optimise your Wi-Fi connection. If you would like me to help you, please can you specify the make/model of TalkTalk router that you are using?

Re: How to remotely reset router

Chris-TalkTalk — Fri, 02 Aug 2024 08:35:02 GMT

Hi Bettyga,

I can see that Keith has kindly offered to assist you with this. Can you also please update your community profile to include your:

Name
Telephone number
Alternative contact number

We'll then look into this further. Please do not post this information on this thread. Once you've updated your profile please post in your topic to confirm it's updated.

Thanks

Chris