topic router disconnecting in Broadband

router disconnecting

tankcrewdogs — Fri, 02 Aug 2024 12:47:15 GMT

Hi,

I have recently had trouble with my router and youview box both disconnecting.

my son has told me they are likely quite old and might need replacing and the only way he could find to request new boxes is on here.

would it be possible to arrange this please?

-jill

KeithFrench — Fri, 02 Aug 2024 13:47:05 GMT

The YouView box is no longer supported and therefore cannot be replaced. What make/model of router do you have?

Debbie-TalkTalk — Mon, 05 Aug 2024 06:07:54 GMT

I'm sorry to hear this.

Can I just check, which router do you currently have? (make and model)

Thanks