topic Re: router in Broadband

router

radarman9090 — Fri, 02 Aug 2024 16:35:56 GMT

Router cuts out after 2-3 hours and is hot, when restarted ok for another 2 hours, cannot find a direct link to TT to report, don't want to sit on the phone forever

Re: router

Gliwmaeden2 — Fri, 02 Aug 2024 18:10:25 GMT

Staff are not back before Monday on the forum, @radarman9090.

Chat should still be open, or phone (9am - 6pm) Saturday:

https://community.talktalk.co.uk/t5/Articles/How-to-contact-TalkTalk-Broadband/ta-p/2230529

Re: router

Anonymous — Mon, 05 Aug 2024 05:53:54 GMT

Morning,

Can you please update your community profile to include your:

Name
Telephone number
Alternative contact number

We'll then look into this further. Please do not post this information on this thread. Once you've updated your profile please post in your topic to confirm it's updated.

Thanks

Michelle

Re: router

radarman9090 — Thu, 08 Aug 2024 07:05:57 GMT

Completed as requested, awaiting your comments/action, thank you

Re: router

Chris-TalkTalk — Thu, 08 Aug 2024 07:44:37 GMT

Hi radarman9090,

Thanks for updating your profile. How has it been over the last few days as I can't see any disconnections since the 2 Aug?

Chris