topic Re: Privacy separator in Broadband

Privacy separator

Chrisc6 — Sun, 11 Aug 2024 15:34:55 GMT

I’m struggling to connect my wireless printer to my iPad.

ive followed all instruction and it says I’m connected

the only thing I’ve left to do is turn off the privacy separator.
any ideas how I do this please

many thanks

Re: Privacy separator

ferguson — Sun, 11 Aug 2024 15:52:39 GMT

If you mean the Private Wi-Fi Address setting, you can toggle this on/off: go to Settings > Wi-Fi > tap on the network name.

Re: Privacy separator

Chrisc6 — Sun, 11 Aug 2024 17:08:32 GMT

Thank you but I don’t think this is what I need to do ( according to google)

Re: Privacy separator

ferguson — Sun, 11 Aug 2024 19:58:25 GMT

OK, sorry that didn't help, so can you advise in a bit more detail, please? As a long-standing iPad/iPhone/Apple device user I have never heard of, nor encountered any issues with a "privacy separator."

Re: Privacy separator

Chrisc6 — Sun, 11 Aug 2024 22:11:33 GMT

I’ve had iPhones/ iPads for many years and I hadn’t heard of this until today. The privacy separater is mentioned in the troubleshooting. From what I understand it’s something to do with the router and maybe stopping the printing from linking up.

Thank you for your trouble but I’m going to get a tech guy to come and sort it before I lose any more hair 😂

Re: Privacy separator

Anonymous — Mon, 12 Aug 2024 06:42:25 GMT

Hello,

Just to confirm, it shows that the printer is connected but it won't print? Which router are you using please? (make and model)

Thanks

Michelle