topic Re: Huawei Router DG8041W intermittently resetting in Broadband

Huawei Router DG8041W intermittently resetting

cmhs101 — Thu, 15 Aug 2024 14:48:57 GMT

Hi. I have the following router:

Router: Huawei

Device Type: DG8041W

Hardware Version: I.1.01

Software Version: v1.05t

The wireless keeps intermittenly dropping(every couple days on average) for all devices at the same time. Sometimes it comes back after a few minutes and sometimes the router has to be rebooted. What would be the best option here?

Many thanks.

Re: Huawei Router DG8041W intermittently resetting

Divsec — Thu, 15 Aug 2024 14:52:29 GMT

Hi @cmhs101 the best option is the one you have chosen, posting here. The Team will pick up your escalated post shortly and get you sorted very quickly.

Re: Huawei Router DG8041W intermittently resetting

cmhs101 — Thu, 15 Aug 2024 15:37:03 GMT

Ok, many thanks.

Re: Huawei Router DG8041W intermittently resetting

Karl-TalkTalk — Fri, 16 Aug 2024 06:58:32 GMT

I'll replace the router with the Wi-Fi Hub as it's a few years old, and see if that helps.

Thanks

Karl.