topic Re: New router in Broadband

New router

Parauk4444 — Sat, 17 Aug 2024 16:56:48 GMT

Is it possible to get a new updated router

I have the DG8041w-2.t5

I am on fibre 35

Re: New router

ferguson — Sat, 17 Aug 2024 17:11:31 GMT

Are you experiencing any problems with your current router?

Re: New router

Parauk4444 — Sat, 17 Aug 2024 17:31:02 GMT

Some times it looses connection and the wifi is not very good in certain parts of house

Re: New router

ferguson — Sat, 17 Aug 2024 17:53:52 GMT

OK, if you would like the support team to look into this for you make sure that your personal details including TalkTalk phone number and/or account number are complete on your community profile (click here) so that they can link your forum identity with your account and then wait for them to respond. Bear in mind that they won't be back online until Monday.

Re: New router

Anonymous — Mon, 19 Aug 2024 06:17:23 GMT

Morning,

Can you please update your community profile to include your:

Name
Telephone number or Account number
Alternative contact number

We'll then look into this further. Please do not post this information on this thread. Once you've updated your profile please post in your topic to confirm it's updated.

Thanks

Michelle