INTERENET TV - PROGRAM FREEZES

winlass — Mon, 19 Aug 2024 14:25:35 GMT

When watching an internet program through smart TV, the TV program freezes and we have to reboot the router to work

Any ideas to how we can resolve this?

Thanks

Re: INTERENET TV - PROGRAM FREEZES

Karl-TalkTalk — Mon, 19 Aug 2024 14:46:39 GMT

Your broadband line is in sync at 9.5mb, this is correct for your ADSL service. I've reset the port and all looks ok.

How is the TV connected to the router, is it Wi-Fi or a direct cable connection ?

Thanks

Karl.