topic Re: Speed of internet down to 18mbps on fibre 65 in Broadband

Speed of internet down to 18mbps on fibre 65

SamLeyland — Thu, 22 Aug 2024 14:35:14 GMT

Internet router keeps dropping and when it does work I am only getting download of 18mbps, also when I try to test speed I am told a fault has been logged.

That was at 0900hrs and no update has been received ?

Re: Speed of internet down to 18mbps on fibre 65

Karl-TalkTalk — Fri, 23 Aug 2024 06:28:05 GMT

Tests are clear and sync speed is fine, so not seeing an issue remotely.

Are you testing speeds wired or over Wi-Fi ?

Do all devices drop connection or just one etc ?

Thanks

Karl.

Re: Speed of internet down to 18mbps on fibre 65

SamLeyland — Fri, 23 Aug 2024 06:36:29 GMT

Test over wifi.

All devices were dropping out at the same time as router was flashing orange and silver lights.

Re: Speed of internet down to 18mbps on fibre 65

Karl-TalkTalk — Fri, 23 Aug 2024 06:47:21 GMT

Is it all stable now ?

Karl.

Re: Speed of internet down to 18mbps on fibre 65

SamLeyland — Fri, 23 Aug 2024 08:31:28 GMT

as far as dropouts are concerned the router seems to be stable today so far

Regards

Sam

Re: Speed of internet down to 18mbps on fibre 65

Karl-TalkTalk — Fri, 23 Aug 2024 09:00:57 GMT

OK, let me know here if the drops start again.

Karl.