topic Re: Shell vs Talk Talk Router in Broadband

Shell vs Talk Talk Router

rich_ — Tue, 27 Aug 2024 15:31:01 GMT

Got my new TalkTalk router to replace the Shell Energy one - but the signal strength is not as good - can I continue to use the older one?

Re: Shell vs Talk Talk Router

fr8ys — Tue, 27 Aug 2024 15:38:30 GMT

No reason why not but curious as to why they sent a TalkTalk one.

They'd normally only send if there was an issue with the existing one.

Was a returns bag sent? If not you probably need one to send the TalkTalk one back.

Re: Shell vs Talk Talk Router

rich_ — Tue, 27 Aug 2024 15:45:18 GMT

moved house and transferred the account - they just sent me one like a new customer. I used the Shell one for a few days, then plugged in the new one - but it gives less coverage throughout the house

There does not seem to be a way to ask this question directly via a chat service

Re: Shell vs Talk Talk Router

fr8ys — Tue, 27 Aug 2024 16:28:40 GMT

Thanks for the info.

Staff here will probably arrange to send you a returns bag.

Enjoy your new home.