topic Re: Broken power cable in Broadband

Broken power cable

Dhyani — Thu, 29 Aug 2024 17:34:29 GMT

The power cable for my router has broken. Where can I buy a replacement? It just says Amigo switching adapter on the sticker. We have no internet!

Re: Broken power cable

fr8ys — Thu, 29 Aug 2024 17:44:25 GMT

Hi,

You are in the staff's queue for a response.
For a quicker reply can you please ensure you have your personal information up to date in your profile including your TalkTalk landline phone number so your account can be traced. Link here - https://community.talktalk.co.uk/t5/user/myprofilepage/tab/personal-profile:personal-info
If you are unsure of your phone number, you can find this in My Account or dial 17070 from your landline phone and this will confirm the number for you.
Thank you

Re: Broken power cable

Chris-TalkTalk — Fri, 30 Aug 2024 07:18:59 GMT

Hi Dhyani,

Can you please update your community profile to include your:

Name
Telephone number
Alternative contact number

We'll then look into this further. Please do not post this information on this thread. Once you've updated your profile please post in your topic to confirm it's updated.

Thanks

Chris