topic Re: How to unblock TeamViewer - the SAFE way in Broadband

How to unblock TeamViewer - the SAFE way

I_am_H15 — Sat, 13 Jan 2024 15:18:22 GMT

How to unblock TeamViewer - the SAFE way

TeamViewer is blocked by TalkTalk as part of ‘Scam Protection’, so If you want to use it for remote working you’ll need to unblock it. Here’s how:

Log into ‘your TalkTalk account and click on “My package and services”, then go to “My security settings”.

Once there, you could turn off “Scam Protection” to allow TeamViewer to work, but that is NOT a good idea as it will unblock everything! There is a SAFER WAY:

Turn on “Kid Safe” and go to “Kid Safe Settings”. Even if you don’t have kids you might want to tick one or two types of websites to block (someone might visit someday).

Then “Click here to manually block or allow websites”.

In the “Website URL” box type teamviewer.com, click “Allow” then “Save changes”.

You should now be able to access TeamViewer.

(I am not employed by TalkTalk, I'm just a customer. If my post has fixed the issue, please set Accept as Solution from the 3 dot menu.)

Re: How to unblock TeamViewer - the SAFE way

riztm — Tue, 23 Jan 2024 16:57:24 GMT

I did allow Teamview explicitly as above but still the site is getting blocked. no luck even after rebooting the router and clearing browser history.

Please help.

Re: How to unblock TeamViewer - the SAFE way

Ady-TalkTalk — Wed, 24 Jan 2024 12:26:21 GMT

Hi riztm, I can turn of scam protection if you want me to.

Ady

Re: How to unblock TeamViewer - the SAFE way

AliBe1 — Fri, 23 Aug 2024 14:04:42 GMT

Worked for me - thanks 😊

Re: How to unblock TeamViewer - the SAFE way

I_am_H15 — Sat, 31 Aug 2024 18:27:15 GMT

UPDATE: The same solution can be used to unblock Rust Desk (I've ditched TeamViewer)